Want to know where your order is in Malaysia? Read the following steps to find out where:
If you want to do this then:
1. Login to your online account to view My Dashboard.
2. You will notice a ORDERS tab in your dashboard. This is where you can view your purchase history and status of the order.
3. To check for delivery status, copy the tracking number in the Tracking Code column and click on the designated courier in the Courier column and you will automatically be redirected to the courier service Tracking Portal.
4. In the Tracking Portal, enter the tracking number and submit the tracking number, you will be able to view the tracking status.
5. By using the tracking number given, you will be able to check the delivery status of your order via the Tracking Portal at a later time.
6. Alternatively, you may also find the tracking number for your order in the Shipment Notification Email in your email inbox.
If your Tracking Number still cannot be located, please contact Customer Service by phone +6(03)-56324313, Monday-Friday (excluding Public Holidays) before 5pm for assistance.